No, the bus owner’s insurance policy doesn’t allow it.
Before you book
After agreeing, signing and returning the quote provided by our staff.
You’ll then receive an email or call with a link to make payment.
What information do I need i order to book
I can not find a route I want to book. What to do
How do I pay for my transfer
Can I book a transfer with more than one stop
We guarantee the best price. We are ready to answer any questions and are on-call 24/7. We are not satisfied until you are, and this is the mindset you should expect when choosing to travel with Royal Charter Services
A 15% non-refundable deposit is required upon making a reservation. We accept VISA, MASTERCARD and AMEX over the phone or in-person. We also accept mail-in cheques and in person cash or cheques
A 15% non-refundable deposit is required upon making a reservation. We accept VISA, MASTERCARD and AMEX over the phone or in-person. We also accept mail-in cheques and in person cash or cheques
Full payments are requested before 2 weeks of the departure date.
We require 2 weeks to 48-hour notice for cancellation and 50% of payment will be refunded.
Customers are responsible for all tolls charges, parking fees, admissions, permits, bridge fee drivers gratuity and drivers accommodation on overnight trips unless specified.
Most requests come in for school and coach buses.
A school bus is our most economical choice and seats 48 people.A coach bus include reclining seats and an on-board restroom, and fits between 50-55 people.
You can also request smaller buses
Mini school bus: 20 seats
Mini coach bus: 30 seats (sometimes 34-36)
Van: 4-8 seats
Keep in mind that smaller buses aren’t significantly less expensive. Mini coach buses cost less, but only by about 20%. As for school buses, size makes almost no difference in pricing. A big misconception in the industry is that smaller buses mean lower costs. But, actually, the biggest expense is the driver’s time. And there’s always the same number of drivers!
When you book your bus, you can select which bus type makes the most sense for your trip and budget. For long distance trips, we recommend booking a coach bus. You’ll definitely be more comfortable for the ride!
magicbuscompany.com does charter party buses. Simply fill out the form, and specify in the additional notes that you’d like a quote for a party bus. You’ll receive a new quote reflecting the price of a party bus within 48 hours.
If you need to change the dates for your event, you may have to go back and create another trip to request a new quote. In which case, you can tell us in the additional notes to ignore a previous quote.
You may also email us at info@magicbuscompany.com to let us know that you’d like a change to be made, and we’ll make sure we make the appropriate modifications!
Cancellations will vary on a case-by-case basis. Please contact your Account Manager, or shoot us an email at info@magicbuscompany.com for further details.
87% of coach companies require a deposit when booking. The average deposit is 22%
Typically, final payment is due 10 to 30 days before departure.
Most companies allow you to cancel without penalty 14 to 30 days before travel
Ideally, you want to book at leat 3 weeks in advance to ensure availability. The earlier you book,
the more options you will have.
The most common driver gratuity across North America is 10%, however in some metro areas, especially in the Northeast, companies charge 15% to 20%. Limobus and executive coach services with additional personnel on board usually ask for 15% to 20%.
Yes, for overnight trips, it is customary to book the operator’s hotel room, but most hotels will
comp the bus operator’s room (provide the room for free) when you book rooms for large groups. Ask
for someone in group sales at the hotel to ensure the operator’s room gets comped.
About 80% of bus companies allow alcohol with a refundable deposit of typically $150 to $250 in the US. Alcohol is not allowed on buses in Canada. Only a small percentage of bus companies allow smoking.
No, the bus owner’s insurance policy doesn’t allow it.
Before you travel
What luggage entitlement will I have
Where will I meet the driver when I arrive
What happens if I can’t locate my driver
My group size has changed, can I choose another vehicle
How long will the transfer take
Our dispatchers are ready to serve you 24 hours 7 days a week. Please feel free to contact our emergency dispatch at 416.516.7433.
magicbuscompany.com is not to be held accountable for lost or damaged baggage, nor for delay or non-performance resulting from mechanical failure, road or weather conditions, labor difficulties, or any other causes beyond our control. Additional charges are to be applied to the passenger should he or she incur damages to the state of the bus.
You just need to bring your receipt (the one sent to your email from magicbuscompany.com) as proof of purchase!
If you are a minor, you need to be accompanied by a guardian.
Please email us at info@magicbuscompany.com, or get on our site chat to talk to one of our team members.
Yes, as long as you all board together. Be sure to bring your ID if you are the ticket purchaser.
Yes, there will be sufficient storage space for your camping gear! For festivals, there are reserved seats in the back of the bus for luggage. We also often use school buses that have luggage compartments. We’re asking people to limit it to one large bag/suitcase, camping equipment, and a cooler.